Returns & Exchanges

At Amazon Home, we want you to love every piece of furniture and decor you choose. If you are not completely satisfied, most items can be returned within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit 'Your Orders' in your account, select the home item you wish to return, and click the 'Return or Replace Items' button.

• 2.
  Select Reason and Method

  Choose the reason for your return from the dropdown menu and select your preferred refund method or an item exchange.

• 3.
  Prepare the Package

  Print your return label and securely pack your home goods in their original packaging, ensuring all hardware and assembly instructions are included.

• 4.
  Ship and Track

  Drop off your package at a designated carrier location or schedule a home pickup for oversized furniture items to complete the process.